Häufig gestellte Fragen

We are happy to prepare individual offers for companies, authorities, corporations, schools or universities. Simply send an email to info@business-trading.com and let us know which products you require and how many you need. 

If you are interested in purchasing a larger number of products, we may be able to offer you a quantity discount. Please send us an e-mail with all relevant information such as article, quantity, delivery period or questions about the product and we will prepare an individual offer for you.

You can pay by prepayment, Paypal, Paypal Express, credit card and instant bank transfer. Companies, authorities, schools, groups and major customers from Germany can also choose the “on account” payment method.

Orders over €50 are shipped free of charge within Germany when ordered via the online store. For orders with a value of less than €50, we charge €8.50 within Germany. You can read about shipping costs abroad under Shipping & Payment.

If the size of the parcel allows it, it can be sent to a Packstation. To do this, the recipient must be registered with DHL and authorized to use the Packstation. For addressing, we need the personal postal number (8 digits) and the Packstation number. 

Orders can be placed via the store with a delivery address in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland. You can find the shipping costs under “Shipping & Payment”. We are also happy to deliver to other countries. Please ask us for the conditions! 

If no other period is specified in the respective offer, the goods will be delivered within 1 - 5 days in Germany and within 5 - 7 days for deliveries abroad after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction). After placing your order, you will receive an order confirmation with the expected shipping date. 

If you order before 4 p.m. (Mon - Thu), the goods will be delivered the next working day (only in Germany and up to max. 15 kg). Please call in advance to find out whether the products are available (+49 (0)4103 903870) and state your telephone number when ordering.

Some items cannot be sent by parcel service due to their size or weight, but are delivered by a forwarding agent. These items are marked accordingly. Within Germany, delivery by forwarding agent is free of charge. The shipping costs for bulky goods abroad can be found under Shipping / Payment. When ordering, we need your telephone number so that the shipping company can contact you to arrange an appointment.

When the parcel is dispatched, a tracking link is sent to the email address provided. This allows the status of the shipment to be tracked at any time.

As a rule, yes. As long as the item has not yet been dispatched, you can request to cancel the order. We will then try to cancel the order. However, submitting a cancellation request is no guarantee that the item can actually be canceled.

These are rounding differences, as our merchandise management system works with three digits after the decimal point. The final amount listed in the order confirmation from the store applies to you.

A pro forma invoice is a preliminary invoice that you receive when you choose the prepayment payment method. This must be paid in advance. After receipt of payment, your order will be processed further and a correct invoice will be sent automatically for your records/accounting after the goods have been dispatched.

When the goods are dispatched, you will automatically receive the invoice by e-mail to the e-mail address specified in the order.

For accounting reasons, we generally send an invoice after the goods have been dispatched. If the amount has already been paid in advance, the invoice is only for your records.

The right TV mount depends primarily on the VESA standard and the weight of the TV. Both must match the VESA mount and the load capacity of the mount. If the VESA standard or the weight of the TV is not known, you can either find out both using the "Finder" or contact us. We are happy to help you!

The VESA standard is a standard for attaching flat screens / LCD / monitors / televisions to monitor mounts or TV mounts. Depending on the dimensions and weight of the screen, at least four threads or drill holes are defined (hole pattern). The uniform VESA standard allows you to attach your television to a monitor mount for the wall, table or ceiling.

To determine whether a TV has a VESA mount, you can look at the user manual or measure the distance between the screw holes on the back (typical dimensions: 75x75, 100x100, 200x200). Alternatively, you can search for the model number online using the "VESA standard".

Not every TV can be attached to a TV mount. A TV must have a VESA mount to be compatible with a mount. If the TV does not have VESA screw holes or requires a special mount, a standard mount may not be suitable. In such cases, special adapters or mounts may be required. You can get help choosing the right TV mount in our guide.

Whether the old TV mount can be reused depends on the VESA standard, the load capacity and the screen size of the new TV. If the mounting holes match and the mount can support the weight, reuse is usually possible. If there are small deviations, adapter plates can help.

Installing a TV mount usually takes 30 to 60 minutes, depending on the type of mount and the condition of the wall. A simple fixed mount is usually installed faster, while swiveling or tilting models require a little more time and precision.

Yes, installing a TV wall mount is relatively easy with the right tools and a little manual skill. A fixed mount can usually be installed quickly, while swiveling or tilting models require a little more precision. It is important to consider the type of wall, the VESA standard and the load capacity of the mount.

When buying a TV wall mount, the VESA standard, the load capacity and the desired mobility (fixed, tiltable or swiveling) are important. In addition, the mount should match the wall structure and offer the right distance for optimal use. Good cable routing ensures a clean appearance.

Swiveling means moving the TV sideways to the left and right, while tilting allows you to tilt it up or down to reduce reflections. Rotating, on the other hand, allows you to rotate the screen on its own axis, which is particularly useful for special installations such as portrait orientation. A flexible mount often combines several of these functions for the best adjustment. Find more Infos

Yes, many TV wall mounts support multiple VESA standards by offering different hole spacing for mounting. Universal mounts are often designed for common sizes such as 200x200, 400x400 or 600x400 mm. It is important to check whether the TV's VESA standard is compatible with the mount before purchasing.

The ideal distance from the TV depends on the screen size and resolution. For HD TVs, the distance should be about 1.5 to 2.5 times the screen diagonal; for 4K TVs, 1 to 1.5 times the distance is sufficient. This way, the picture stays sharp and you can see the display clearly. click here   for more tips and tricks 

If a TV does not have VESA holes, you can use special adapters or brackets that can be attached to the existing mounting points on the TV. Alternatively, there are also wall brackets that are suitable for TVs without VESA compatibility and allow for individual attachment.

A TV can be hung on a plasterboard wall, but it is important to choose the right fastening technique. This requires special dowels or hooks for plasterboard that have a high load-bearing capacity, or it should be attached to the wall studs (wooden or metal profiles) to ensure the necessary stability. Professional installation can help prevent damage to the wall.

There are wall mounts that do not require drilling, such as models with strong adhesive pads or vacuum technology. These offer a temporary solution and are particularly suitable for lighter televisions. However, the stability and load-bearing capacity are often limited compared to classic drill mounts.

Anti-theft wall mounts are particularly suitable for public facilities, hotels or high-traffic areas where there is a risk of theft. They offer additional protection through special locks or security mechanisms that make it difficult to remove the TV. This solution can also be useful in homes where security is a high priority.

To hide the cables with a wall mount, you can use cable ducts that run along the wall. Alternatively, you can use a special wall mount with integrated cable management that hides the cables behind the TV and keeps them neatly routed. Another option is to run the cables directly in the wall, but this requires professional installation.

A desk mount can usually be mounted on the desk with a clamp or screw fastening. With the desk clamp, the mount is fixed to the edge of the desk with a screw clamp, while the screw fastening is done through a hole in the desk. Both methods ensure a stable fastening and save space on the desk.

Yes, we offer special mounts for curved displays that are optimally adapted to the curvature. Details on compatibility and models can be found in the respective product descriptions.

A 360° rotation on a monitor mount means that the screen can be rotated completely on its own axis. This allows the monitor to be flexibly positioned in landscape or portrait format or rotated backwards. This function offers maximum adaptability for different working methods.

Yes, many monitor desk mounts offer various mounting options, such as a clamp mount for the edge of the desk or screw mounting through a hole. Which options are included depends on the model, so it's worth taking a look at the product description.

A dual or triple monitor mount is a mount that holds two or three monitors at the same time. It allows flexible alignment of the screens, saves space on the desk and improves ergonomics. These mounts are usually height-adjustable, rotatable and tiltable.

When choosing a multiple monitor mount, it is important to pay attention to the size and weight of the monitors. The VESA standard must be compatible and the appropriate mounting method (clamp or screw) should match the desk. A stable and adjustable mount improves ergonomics and saves space.

Yes, many monitor mounts are suitable for different materials such as wood, glass and metal. The choice of mounting method is crucial; for example, wood and metal surfaces require screws, while glass may require special clamps. It is important to check the product description to make sure the mount is suitable for the specific material.

In many cases, a single mount can be converted to a dual mount if the manufacturer offers an extension or accessories. It is important to check compatibility with the existing mount and make sure the monitors use the same VESA mount. However, a dedicated dual mount could provide a more stable and ergonomic solution.

A USM table is a high-quality, modular design table from the Swiss furniture manufacturer USM Haller. It is characterized by a minimalist aesthetic, durable materials and a robust steel frame construction. Thanks to various sizes, colors and individual configuration options, it is suitable for offices as well as living spaces.

There are special monitor mounts for USM Haller desks that are attached directly to the metal frame without damaging the table top. These mounts are usually attached to the frame using a clamp or a screw connection and offer a stable and ergonomic solution. They are ideal for flexible monitor positioning and maintain the classic USM design.

Yes, a TV ceiling mount can be attached to a sloping roof, provided the mount is tiltable and the ceiling is strong enough. It is important to use suitable dowels and screws and to attach the mount to stable beams or a reinforced substructure.

Yes, many TV ceiling mounts are height adjustable, either in steps or continuously via a telescopic rod. This allows flexible adjustment to the desired viewing height. However, it is important to check the exact adjustment options of the model before purchasing.

Not all TVs are suitable for ceiling mounting. It is important that the TV is compatible with the VESA standard of the ceiling mount and that the weight does not exceed the maximum load capacity of the mount. You should also check whether the screen is suitable for safe vertical alignment.

The ideal height depends on your sitting position - the screen should be at eye level or slightly above. If ceiling mounted, it is recommended that the TV be tilted so that it is comfortable to view without straining your neck. In bedrooms, the recommended height is often 1.5 to 2 meters, depending on the viewing angle when lying down. find more information here.

Yes, many TV ceiling mounts can be tilted or even swiveled to set the optimal viewing angle. The exact adjustment options depend on the model, so make sure that the desired tilt or swivel function is available before purchasing.

An electric ceiling lift is particularly suitable for small bedrooms, as it stores the television under the ceiling to save space and only lowers it when needed. This leaves more space when it is not in use. In addition, the motorized control allows the height and viewing angle to be easily adjusted.

Yes, every TV ceiling mount usually comes with assembly instructions that explain the installation step by step. Depending on the manufacturer, these may be available in paper form or as a download from the website. It is advisable to read the instructions carefully before assembly to avoid mistakes.

The depth of a cabinet or sideboard for a built-in TV lift depends on the design of the lift and the depth of the TV. As a general rule, the internal depth should be at least 12-20 cm greater than the depth of the TV to provide sufficient space for the mechanics and ventilation. Many TV lifts require an overall depth of 25-40 cm, depending on the model and screen size.

The lifting length of a TV lift depends on the size of the TV and the lift model chosen. Typically it is 50 to 100 cm for small to medium sized TVs and can be up to 120 cm or more for large models. The lifting length should be at least the height of the TV plus a small safety distance to allow the unit to extend fully.

The stroke or stroke length indicates how far a TV lift can move vertically. It determines how high the TV can be extended from a piece of furniture or wall paneling. The stroke length should be at least the height of the TV so that it is fully visible.

Yes, a TV can be positioned at the foot of the bed, ideally with a TV lift in a chest or sideboard. A motorized TV lift allows the TV to be raised and lowered as needed, saving space and maintaining a tidy appearance. Alternatively, a wall or ceiling mount can be used, depending on space and desired comfort.

There are various electric TV mounts that offer different functions depending on your needs. A TV lift allows the TV to be extended vertically from a piece of furniture or a wall. There are also tilting mounts to adjust the viewing angle, ceiling lifts that lower the TV from above, and underbed lifts that store the device under the bed to save space.

A TV lift typically moves at a speed of around 2-4 cm per second, meaning the TV can be fully extended or retracted in 10-30 seconds, depending on the length of the lift. Some models have adjustable speed, but this depends on the manufacturer and the control technology. High-quality lifts often offer smooth start and stop movements for quiet and smooth movement.

A TV lift usually moves at a volume of around 30-50 dB, which is comparable to a quiet conversation or a whirring refrigerator. High-quality models have noise-reduced motors and gentle start and stop mechanisms, which make the movement particularly quiet and unobtrusive. The volume can vary depending on the design, motor and damping system.

A TV lift can be controlled in different ways, depending on the model and manufacturer. The most common method is a remote control (infrared or radio), which allows for convenient retraction and extension. Many modern lifts can also be controlled via an app via WiFi or Bluetooth and can sometimes be integrated into smart home systems such as Alexa or Google Assistant. There are also manual switches or buttons on the device that allow direct control without a radio connection.

Yes, many TV lifts have a manual control option via a switch or button on the unit in case the remote control doesn't work. Some models also offer an emergency mechanism to move the TV manually, even in the event of a power outage. It's a good idea to check the owner's manual to know the exact emergency procedures.

Yes, many modern TV lifts can be integrated into a smart home. They can be connected to smart home systems such as Amazon Alexa, Google Assistant or Apple HomeKit via WiFi or Bluetooth. This makes it possible to control the TV lift via voice command or via an app, which offers additional convenience and flexibility.

A TV lift offers various safety features, including overheat protection that switches off the motor if it is overloaded, and stop sensors that stop the lift if it encounters an obstacle. Many models also have child safety locks and emergency mechanisms for manual operation in the event of a power outage or technical problem.

A document holder offers improved ergonomics as it avoids having to constantly hold documents, thus preventing neck and back pain. It also keeps the desk more tidy and makes it easier to quickly switch between different documents.

Document holders are made of different materials such as plastic, metal or wood. They vary in size, from compact models for single sheets of paper to larger versions. In addition, many models are pivotable, tiltable, rigid or height-adjustable to adjust the position as needed.

A document holder ensures that the documents are optimally positioned, which prevents neck and back tension when typing. It ensures an ergonomic way of working and reduces the strain caused by constantly looking down at the paper.

A document holder promotes ergonomic working by placing documents in an advantageous position so that you don't have to tilt your head or bend over. This supports a natural posture and reduces strain on your neck, back and eyes.
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Ideally, the document holder should be in close proximity to the screen so that you don't have to turn your head as much when working. It should be at a height that relieves the strain on your neck, i.e. not too low and not too high. This keeps your posture relaxed and makes it easier to work efficiently. If you have any questions, please feel free to contact us.

Document holders are available in different sizes and designs so that they are suitable for most desks. There are both compact models for smaller work surfaces and larger versions for larger desks or office organization.

Many document holders are designed to hold tablets, iPads or laptops securely. However, it is important to make sure that the document holder is the right size and stability for the device in question to ensure safe use.

When buying a document holder, you should pay attention to stability, adjustability and the material to ensure comfortable and long-lasting use. In addition, the holder should be the right size for your documents or devices and fit well in the work area.

The prices for document holders vary depending on the material, size and functionality. A simple document holder can be available from around 10 euros, while adjustable or more specialized models can cost over 30 euros.